Employment Training Program
Options Mississauga provides individuals who have an developmental disability the opportunity to achieve community inclusion through employment.
As a social enterprise, we operate a retail printing and business services store as the infrastructure to accomplish our mission. Our participants take part in all aspects of store activities.
We are happy to announce our newly revitalisation employment-training program. We are also excited to share our employment opportunities for our trainees within our organization.
The Options Training Program is committed to supporting individuals who want to take a step forward with their employment goals. This program is participant driven and will progress independently for everyone we serve.
All participants will gain hands-on experience in:
-Customer Service (in-person and over the phone)
-Operating a Cash Register
-Print Operation (photocopy, fax, scan, binding, collating…..)
-Courier parcel sorting and logging
The goal of the program is to work with selected industries to train our participants to the employer’s specific qualifications.
Eligibility requires that you have an intellectual disability that presents a barrier to competitive employment and that you:
-Are not be attending school full-time
-Be able to prepare for, accept and maintain employment
-Be a resident of the city of Mississauga
-Be able to commute to Options and potential employers
-Be legally entitled to work in Canada
If these pre-requisites are met, the first step is to complete an application form (which is located under the Vocational Training Application Form tab) and attach a resume if available. The applicant will then be interviewed, somewhat similar to what a person would expect when applying for a job.
Successful candidates will then be admitted to the program which is outlined below:
The term of the program is 12 months.
An individualised training program will be set up with specific goals of the applicant. These may include learning to deal with cash, computer skills, reinforced literacy and math skills, photocopying etc. As well, general employment skills will be developed, such as business etiquette, time management and building confidence and comfort in being in a work environment.
At the end of the 12 month program, a final assessment will be given and the participant will then “graduate” with a certificate and a reference letter.
If you would like to apply, please print out the form from "Download File" link as provided, and bring it to our location. We will contact you after we have reviewed the information provided. For more information, please contact Kim Cho at (905) 274-8663.
- Applicants fill out an application form
- Once Options receives the form, the applicant is called within one week for an interview by the Program Manager
- During the interview, the applicant and his/her family member/support staff will be given more information about the program and the terms, by the Program Manager. The applicant is then given a job sample of the two most common tasks given to the co-worker, logging Purolator packages and folding.
- Following the interview, the application and the interview are reviewed and a decision is made on whether or not the applicant will be accepted into the training program.
- The applicant will receive a letter from the Program Manager informing them whether or not they were accepted into the program. If the individual was not accepted, the letter will outline the reason for that decision.
- Once an individual has been accepted, he/she will be assigned one weekly 3-hour shift. Only when it is decided that the co-worker is doing exceptionally well (i.e. shows initiative and the ability/willingness to learn new tasks) will that co-worker be given an extra shift, if one is available.
- There are no breaks given to co-workers as this is only a three hour shift.
- There will be a discussion with the co-worker and Developmental Services Coordinator to determine goals to be achieved within the 12 month training period.
- There will be three reviews/progress reports within the 12 months.
- During the last two months of the program, the co-worker and Developmental Services Coordinator will discuss the co-worker’s progress and whether they are on track to complete the program or if they need to stay longer (an additional 1 to 2 months).
- At the end of the 12 months, successful co-workers are given a certificate confirming the completion of the program and a reference letter outlining the co-worker’s duties and skills learned at Options.
- If the co-worker has not achieved all of his/her goals but has the potential to do so within a short period, a timeline would be set with the Developmental Services Coordinator to achieve those skills/goals. For example, a goal could be learning to use the fax machine within one month.
- After the co-worker “graduates”/completes the program, the Developmental Services Coordinator will contact that co-worker for a follow-up to see how they are doing in the community.*
- The Developmental Services Coordinator will make a record of the follow-up call with the former co-worker in their file.**
- All applications for people who were not accepted into the training program will be kept on file for one year.
- All files and work assignments for co-workers who have successfully completed the Options training program will be kept on record for three years.
*Note: After the 12 months, the co-worker can continue their participation in the Employment Training Program (if they wish to do so and can be accommodated). In addition, if a co-worker expresses an interest in work or other services outside of Options, referrals to appropriate services that can help their needs may be provided.
**Note: If a referral to other services is provided, the Developmental Services Coordinator will make any required follow-up and record such information into the co-worker’s file.