Options in the Office

Participant Sasi operating the shredder

Participants in the Options Mississauga Retail Training Program want to find employment in their community. The program offers assistance to adults who have a diagnosis of a mild intellectual disability. 
 
Options Mississauga Print and Office Services is a registered charity and a retail business with social enterprise initiatives. Participants in our RTP social enterprise have opportunities to experience a variety of assignments and responsibilities while they develop capabilities in customer service, print and courier services among others. Participants receive individual support and close monitoring from staff.
 
Schedules and assignments are individual and participation may span any length of time for up to one year as determined by Options Mississauga. In addition to specific work experiences, participants develop general employment attributes such as business etiquette, time management, teamwork and confidence in the work environment.

​Examples of Retail Training Program Work Experiences

• Customer service – provided to customers in the office and over the phone
• Cash register operation
• Retail operation – photocopy, FAX, scan, binding, collating, shredding
• Purolator courier service – parcel sorting and logging information
• General upkeep and tidiness of store, office and grounds

​Eligibility Requirements
An adult with a mild intellectual disability, who is seeking employment as a goal, is eligible to apply if

• legally entitled to work in Canada
• not attending school full-time
• able to commute to Options Mississauga
• committed to personal employment goals
• able to prepare for, accept and maintain employment

Application to the Options Mississauga Retail Training Program
Please contact the Program Manager at [email protected] to express personal interest in the training program. Send a copy of your resume, or a message about yourself, your background and your employment goals. Express why you are interested in applying, and what you would like to learn in the training program.